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The following is part of paypal legal agreements

"A buyer can file a dispute in PayPal for two reasons: "Item Not Received" or "Significantly Not as Described". Disputes should be filed within 45 days of the initial payment.
If the dispute is escalated to a claim, PayPal will investigate your claim and make the final decision. PayPal will seek to resolve your complaint within 30 days from the date your complaint is filed, however, this timeframe can be extended to accommodate the investigation."

 

Review this link for more information about the "protection for buyers" from PayPal (No. 13 & No.14): https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=ua/UserAgreement_full&locale.x=en_US

 

We highly value customer satisfaction. Any problems on the product or our service, welcome communicate with us before file a dispute in PayPal (It has a great impact on our paypal account). We will work with you to solve all the problem. 

 

Our Sales Record

We have lots of regular customers. We are sure you will satisfy with our products & service and be our next regular customer!

Mostly, we use EMS delivery for customers, because future bicycle parts are lighter, but with big size. And EMS delivery cost depends on weight. So, it will be cheaper. It takes 4 to 5 days to arrive.

We always do quality check before shipping out products to customers.